D. N. Ameliya and K. A. Kusuma, “Practical Competency Development In Mortgage Loan Services At Bank Tabungan Negara: Pengembangan Kompetensi Praktis Pada Layanan Pinjaman KPR Di Bank Tabungan Negara”, icecrs, vol. 12, no. 3, p. 10.21070/icecrs.v12i3.1876, Sep. 2024.