Customer Retention Strategies And Digital Innovation In Islamic Bank Gold Services: Strategi Retensi Nasabah Dan Inovasi Digital Pada Layanan Emas Bank Syariah. Proceedings of The ICECRS, [S. l.], v. 13, n. 1, p. 10.21070/icecrs.v13i1.2110, 2025. DOI: 10.21070/icecrs.v13i1.2110. Disponível em: https://icecrs.umsida.ac.id/index.php/icecrs/article/view/2110. Acesso em: 26 oct. 2026.